Servicing

Servicing:

Okuma NZ (Composite Developments) carries a full range of spare products for both its old and new reels. In most cases, we can service any Okuma reel and we do this in house with our own specially trained technicians.

We recommend regular servicing of your reels (depending on use, every 6-12 months) and use only authorised parts so your warranty remains valid.

We don’t aim to make money out of this service so charge a very reasonable fee to cover our costs and keep you fishing

OKUMA FISHING REEL REPAIR RRP (INCL GST)
	Class A	Class B	Class C	Class D
RRP Range	$0 - 349.99	$350 - 649.99	$650 - 949.99	$950 +
Assessing Fee	$30	$30	$30	$30
Service	$50	$75	$75	$75
Bearings + Service	$75	$100	$120	$120
Gears + Bearings + Service	$100	$150	$200	$250
Graphite Body + Gears + Bearings + Service	$120	$250	$300	$400
Metal Body + Gears + Bearings + Service	$120	$250	$300	$400

    Freight Charges: Pricing includes return freight (excluding rural delivery +$10)

      When to?                                        Conditions of the Reel

Service your reel	-We recommend you service your reel at least annually, depending on use. -Servicing regularly is a key aspect in looking after your gear, it help maintain your war- ranty and ensure no "dream" fish are lost. -Servicing involves cleaning all parts, re-lubricating, re-assembling and testing of the reel.
Change Bearings	-Reel feels stiff to wind -Anti reverse failure (reel winding backwards) -Line roller seized -Reel unable to engage/disengage free spool mode -Noisy Bearing ( squeaking sound while winding)
Change Gear Sets	-Reel feels rough while winding -Knocking/vibrating feeling while winding the reel -Reel has seized up while winding -Reel has been dropped onto a solid surface
Change Body	-Cracks around the reel -Reel seized up due to dislocated parts -Broken/Dented body

 Warranty for Reels

Warranty is provided for the repair or replacement of any defective product according to what is deemed most suitable within the warranty purchase period. Please present dated proof of purchase together with the reel for any warranty claims.

Warranty does not cover claims for problems caused by normal wear and tear, improper use, neglect or saltwater immersion.

For reel assessments (opening up and investigating), an assessment fee of $30 will be apply. This charge will be

waived if the reel is under warranty or if the customer decides to proceed with a service/repair.

Sending your reel for servicing or repair?

You can either visit your local fishing store or store you purchased the reel from and they can arrange to send it to us or alternatively send it to us directly at the below address:

Reel Servicing c/- Composite Developments
29 Canaveral Drive
Rosedale
Auckland 0632
(+64) 9 415 9915

A few tips to looking after your reel are;

Do’s	Dont’s
Remove any sand after use	Do not leave covered in Saltwater
Wipe with freshwater/a damp cloth	Do not disassemble reel unless you are qualified to do so
Wipe over with an oil based lubricant	Do not leave in a rod holder which is prone to saltwater spray
Arrange regular servicing by a qualified technician (Composite Developments in house technician)	Do not spray with high pressure water as this will force water inside the reel
Wash reel the drag tight and Store reel with the drag loosened	Store reels in direct sunlight or hot areas

Need a new part? Register at https://www.okumafishingparts.com/

Rods:

We don’t repair rods in house anymore however we do carry spare sections and a big range of spare tips. The best thing to do is get in touch with your local retailer or get in touch with us and we will work out a solution.

Any rods that are traded in or warrantied are fixed up annually (if they can be) and are sold off with the proceeds going to charity or an awesome cause like Legasea.